Frequently Asked Questions

We accept PDF, AI (Adobe Illustrator), EPS, PNG, and JPG. PDF is preferred for most jobs — it preserves fonts, colors, and bleed settings reliably. For large format printing, high-resolution PNG works great too.

Product	Minimum DPI	Recommended
Coroplast Yard Signs	150 DPI	300 DPI
Large Coroplast Signs	100 DPI	150 DPI
Foam Board	150 DPI	300 DPI
Max Metal Signs	150 DPI	300 DPI
Ultraboard	150 DPI	300 DPI
Paper Posters	100 DPI	150 DPI
Retractable Banners	72 DPI at full size	100 DPI
Digital Print (sheets)	300 DPI	300 DPI

Note: Resolution is measured at the actual print size. A file that's 300 DPI at 8.5x11 will be too low if you scale it up to 24x36.

Bleed is extra artwork that extends beyond the edge of your finished piece. It ensures that after trimming, there are no white edges. If your design has color, images, or graphics that go to the edge of the sign, you need bleed.

Standard bleed requirements:
— Coroplast signs: 0.125" (1/8") on all sides — adds $1.00 per sign
— Retractable banners: 0.5" on all sides
— Digital print sheets: 0.125" on all sides
— Large format signs: 0.25" on all sides

If your design has a white or solid color border, you may not need bleed — the border acts as a buffer.

CMYK is preferred for print work — it's the color model our presses use. RGB files will be converted to CMYK during printing, which can cause color shifts, especially with saturated blues, greens, and reds.

If you're designing in Adobe products (Illustrator, Photoshop, InDesign), set your document to CMYK from the start. If you're using Canva or another online tool, export in the highest quality PDF available.

Yes — contact us or call 706.409.7249 to discuss design services. We can help with layout, file preparation, and print-readying your artwork. Design fees vary by project.

Yes — always. After you upload your artwork, we review it and send you a digital proof by email before anything goes to press. You approve the proof, we start production. Nothing prints without your sign-off.

Proofs are typically sent within 2–4 hours during business hours (Monday–Friday, 9 AM–5 PM). Approving your proof quickly keeps your turnaround time on track.

If we spot any problems — low resolution, missing bleed, incorrect color mode, font issues — we'll contact you immediately with specific feedback so you can fix and resubmit. We never print a file we know has a problem. Download the file specification sheet for your product to avoid the most common issues.

After placing your order, upload your artwork via our Hightail page. Include your order number in the file name or message — this is how we match your artwork to your order. We'll confirm receipt and review your file before starting production.

Yes — Georgia sales tax of 8% is applied to all orders at checkout. Tax-exempt organizations should contact us before ordering to set up a tax-exempt account.

Absolutely. Text or call us at 706.409.7249 or email orders@preprint.net. For custom or high-volume orders, a direct conversation is often the fastest way to get things right.

Yes — our pricing is tiered, so the more you order, the lower your per-unit cost. This is built into our online pricing for coroplast signs, large format signs, and paper posters. For very large orders or ongoing accounts, contact us to discuss volume pricing.

Most standard orders are ready in 1–2 business days from artwork approval. A few yard signs, a poster, or a retractable banner? Usually same-day or next-day. 500 signs? Give us 3–4 days. See our full turnaround guide for details. Need it faster? Call us — we make it work.

Yes. Check the shipping box at checkout and we'll calculate the cost based on your order size and contact you before processing. Local pickup is also available at our Atlanta facility Monday–Friday, 9 AM–5 PM.